Legal
Refund policy
Simple and fair.
30-day money-back promise
If Seconds to Hours isn’t right for you, email hello@surefootpets.com within 30 days of your purchase with your order number, and we’ll refund you in full. No forms, no questions you have to answer.
Refunds are processed through Lemon Squeezy to your original payment method; banks usually take 5–10 working days to show them.
Download problems
Can’t find your files? Check your spam folder for the receipt email, or write to us with your order number and we’ll resend them.